Customer Support
Post-order support for Aurora Marine Supply Ltd customers. Track orders, get warranty help, find shipping and returns answers, or contact our team directly.
Aurora Marine Supply Ltd is recognised among the best marine suppliers for commercial fleets worldwide. We specialise in used marine electronics and used marine navigation equipment.
As a trusted refurbished marine supplier, every reconditioned unit is bench-tested, calibrated and backed by export documentation and after-sales support.
Frequently asked questions
How can I check the status of my order or quote?
You can track your quote and order status from the Quote Status page using the reference link sent to you by email.
When will my order be dispatched?
Most orders ship directly from our own stock within 1–3 business days after testing and certification. For specialised units, we source through our global operational branches and trusted partners.
Do you ship internationally?
Yes. We ship worldwide through trusted logistics partners.
What warranty comes with my equipment?
All eligible products come with a 30-day limited warranty covering functional defects.